SUBAGYONO, B. S. A.; ANAND, G.; CHUMAIDA, Z. V. Enhancing Consumer Dispute Literacy and The Complaint System of The National Consumer Protection Agency (BPKN) in Realizing A Smart Consumer Society. Jurnal Abdi Masyarakat Indonesia, [S. l.], v. 6, n. 1, p. 857–868, 2026. DOI: 10.54082/jamsi.2366. Disponível em: https://jamsi.jurnal-id.com/index.php/jamsi/article/view/2366. Acesso em: 5 feb. 2026.