Subagyono BSA, Anand G, Chumaida ZV. Enhancing Consumer Dispute Literacy and The Complaint System of The National Consumer Protection Agency (BPKN) in Realizing A Smart Consumer Society. Jur. Abd. Masy. Ind. (JAMSI) [Internet]. 31 Januari 2026 [dikutip 5 Februari 2026];6(1):857-68. Tersedia pada: https://jamsi.jurnal-id.com/index.php/jamsi/article/view/2366